Category Archives: krystal complaints

Krystal Resort Visits Xcaret in Cancun

Krystal Resort Cancun knows travelers from around the globe are in the midst of planning their upcoming vacations. Nothing is more fun that trying to narrow down which location from around the globe will suit a trip for each and every traveler in your family. That’s why all those looking for some warm weather fun that offers close access to sightseeing, beaches, adventurous activities and more will enjoy spending time in Mexico this year, especially the area of Cancun. Here is just one venue that offers a lot to do all at an affordable price.

Xcaret is a unique experience, and something that Krystal Resort Cancun knows travelers should take the chance to try. All those out there who love sightseeing and nature especially will enjoy what is known as an eco-archaeological park. Colorful Butterfly Pavilion is home to many of these creatures along with staff that knows all about them, perfect for little ones who want to learn. All the athletes will want to try their hand at the Mayan Ball game, exploring the culture of this ancient civilization’s past. Or perhaps enjoy what is known as a traditional Fiesta Charra. Not only is Xcaret entertaining in so many different ways, Krystal Resort Cancun knows there is also delicious food on-site to snack on while spending time at the park.

This tour highlights some of the traditional aspects of Mexico and the culture that those who have never visited before will love getting to see up close and personal, also in a more in-depth light.  This truly is an unforgettable experience that kids and adults alike will enjoy and remember for many years to come, so Krystal Resort Cancun suggests planning a trip today in order to guarantee admission, since this popular park often gets a little crowded, especially after the weather heats up.

Krystal Resorts Reveals Top Strange Vacation Complaints

Many travelers out there have certain needs when they are on a vacation, and Krystal Resort is aware of this. While our resort strives to provide an amazing experience for all guests, there are still times when a traveler finds the need to make a complaint. Sometimes, these complaints don’t have anything to do with the service provided or the staff members employed at the resort, and can even be quite funny. Here are some of the Krystal Resorts Complaints Prevention Team’s top strange vacation complaints.

1. One traveler visiting the beach complained that that the sand didn’t look like how it did in the brochure, stating they chose that the beach due to the white color but upon arrival it looked more yellow.

2. One family decided that a water park would be a nice way to spend time together during their vacation. However, they claimed that no one told them they had to bring their swimsuits or towels. They assumed these items were included in the ticket price.

3.  On a holiday to India, one traveler found issue with the type of food served in the area, saying she didn’t understand why every restaurant served spicy food, especially curry.

Krystal Resorts Complaints Prevention Team shares that while these complaints are somewhat off-the-wall, these situations do still serve a purpose. The truth is that while common sense is important, these issues still upset whoever made the complaint. Having compassion in regards to their feelings, no matter how odd their issue is should be the top priority of the staff. Sometimes having an ear to listen to a problem or a simple apology and offering any assistance is all guests need to be kept happy.